SHIPPING & DELIVERY POLICY

 

  1. What are the delivery charges?
    We take 3KD for delivery charges within Kuwait. This is to maintain high-quality packaging and safety of the product.

 

  1. Why does the delivery date not correspond to the delivery timeline of X-Y business days?

We try to deliver within 48 hrs. Our operations run 6 days a week from Saturday to Thursday. So , if it is falls in Friday or any Holiday like Ramadan you may get a delayed delivery.

 

  1. What is the estimated delivery time?

Generally, it will take 24 to 48 hours for delivery within Kuwait.

 

4.What are factors that controls delivery time?

Ans: We always try to send our products within defined times but there can be uncertain and unwanted incidents which may cause delays. For example – Wrong address or pincode, Natural Disasters, Sudden Lockdown etc

 

  1. Are there any hidden costs ?

No

 

  1. You cannot ship to my area. Why?

We deliver all areas within Kuwait, if you find anything missing please contact our customer care – contactus@ugoriginal.com  or call us. +96522286155 

 

7.Is CASH ON DELIVERY ( COD ) option is available?

Ans: Yes it is available.

 

Do You  deliver internationally?

Ans: Currently we do not deliver internationally, But we will start very soon